Another Helpful Hint From Tech Support
How to connect ComScan for voice / voice mail / fax using the Distinctive Ring Service.
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Operation

To automatically route calls to your fax and computer modem, you must use the phone company's Distinctive Ring Service (DRS). The DRS from the phone company is a service that uses a single phone line for multiple phone numbers and assigns a unique ring identity to each phone number. Working in conjunction with this service, ComScan identifies and individually directs two unique ring types to designated telephone devices (i.e., fax, modem, and so on).

NOTE: The name Distinctive Ring Service may vary with each telephone company, as well as the ring types available. This service may not be available in some locations, but is required for use with this application. Contact your local telephone company to verify availability in your area.

Your primary phone number will automatically ring all of your extension phones. Your second phone number (which is the DRS number) will route calls to the fax machine.

Program ComScan as follows:

1. Pick up a telephone receiver from any phone on the line connected to ComScan
2. Press # * 310 * (three beeps) *
3. Hang up the phone

Once the telephone equipment is connected to ComScan, and the "DRS" is in service, you can distribute your primary phone number for direct dial to your telephones, while your secondary phone number transfers calls directly to the fax machine. Unanswered voice calls will be taken by your voice mail.